Firmex VDR Learning

We’re here to help you make the most of Firmex, whether you’re setting up your first project or having trouble logging in. Look through the most common questions below, and use the navigation bar on the left to browse through topics.

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Common Questions

How do I start a new project?

A project is the foundation of your Firmex site. It is the first thing you create - the shell where documents and users live.
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How do I bulk download?

Bulk download tools allow you to download some or all of the documents and folders in a Firmex project.
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Is there a file size limit?

Although there isn't a definitive maximum upload size for Firmex, there are best practices to ensure your data is uploaded smoothly...
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How to manage Firmex emails

There are 3 types of emails you may be receiving from Firmex: Document activity notifications…
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How do I reset a password?

While attempting to log in, you are prompted with the message stating “User credentials are invalid”.
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Can I add a confidentiality agreement?

A Project Administrator may post an NDA, disclaimer statement, terms of use, or confidentiality agreement document that a user must agree to…
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Knowledge Base