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Enabling Two-Factor Authentication for Multiple Users

In this article you’ll learn how to enable or change the method of Two-Factor Authentication (TFA) for one or more Firmex users.

To Enable or Change the Method of TFA for One User

  1. Log in to Firmex.
  2. From the top-left corner, click your company logo.
  3. Select the Site Users tab.
  4. Find the user for which you want to enable TFA.
  5. To the left of the user name, click the Two-Step Verification icon.
    enable_for_one_user.gif
  6. The Two-Step Verification window appears. Select one of the methods of verification:
    • Enable Authenticator App
    • Enable SMS
    • Enable Email
    • Disable
  7. The changes are saved. The icon next to the user’s name will display the updated method.

To Enable or Change the Method of TFA for a Company or Multiple Users

  1. Log in to Firmex.
  2. From the top-left corner, click your company logo.
  3. Select the Site Users tab.
  4. You may filter for specific users or companies by using the Filter Results field. This may make the process of selecting multiple users more efficient. You may also change the number of users being displayed by changing the “Show Rows” pull-down to 50.
  5. Use the checkboxes to the left of the users to select multiple users. You can also click the checkbox that is a column header to select all of the users in the grid.
  6. Click the Manage Users button and select Manage Two Step Verification.
    multi_tfa.gif
  7. The Two-Step Verification window appears. Select one of the methods of verification for the selected users:
    • Enable Authenticator App
    • Enable SMS
    • Enable Email
    • Disable
  8. The changes are saved. The icons next to the user’s names will display the updated method.
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