What is bulk download?
Bulk download allows you to download multiple documents/folders at once. The Project Administrator must enable the bulk download option in order for users to see it.
Check if you have permission to bulk download documents
In the Documents tab, right-click any folder. Do you see a Download menu option?
- If you do, you can download documents to your computer in bulk. Continue reading the article below.
- If you do not, you must request permission from the project Administrator to enable the bulk download option.
How does Firmex process bulk downloads?
After you request the download, Firmex compiles the content into one or more ZIP files, and then you will be sent an email with links to the download.
Required Software
For downloads over 20GB in size, the following software is required:
Windows: WinZip, 7-Zip, or PKZip
Mac: The Unarchiver or Winzip for Mac
How to bulk download documents
1. Right-click the folder you want to download. Then, select Download. Review the Download Options and click Request ZIP File.
Note: You can download the entire project by right-clicking the top-most folder. However, this download may be very large, so consider downloading subfolders (up to 10GB) instead.
2. Firmex will process your bulk download. Leave the Transfer window open and let the status bar reach a status of Complete. If you receive a warning message, please see our Download Troubleshooting article.
3. Once the Transfer window reaches a status of Complete, you may click the bulk download link directly from the Transfer window. Alternatively, Firmex will send you an email containing your bulk download link. In the email, click the link “Part 1 of 1” and download the .zip file to your computer. For downloads larger than 20GB, the Transfer window or email will contain multiple parts - download all of the parts to a single folder on your computer.
4. For downloads containing 1 part
Once the file is downloaded, right-click the .zip file and choose Extract All (the wording may change if you have 7-Zip or WinZip installed). Then, follow the Windows instructions to extract the file to a location of your choice.
For downloads containing multiple parts
Ensure you have installed WinZip, 7-Zip, or PKZip. Once all the parts are downloaded to a single folder on your computer, you will see one .zip file and multiple .z01, .z02, etc. files. Right-click the .zip file and choose WinZip > Extract to here (if you’ve installed 7-Zip or PKZip, the wording may be slightly different). WinZip extracts the contents of the .zip file as well as the .z01, .z02, etc. files. Please refer to this article for additional instructions.
5. The extracted content contains an interactive web page for your project and a folder structure containing its documents. Both may be copied to a USB for backup purposes.
Order archives from Firmex Professional Services
Our support team can provide USB archives of your data room and ship them to a location of your choosing. To request an archive, simply fill out the online Archive Order Form.
Please see our article about archiving services for general information or contact the support team directly.