Product Updates

AUGUST 2019

New & Improved

  • You can now upload a new supporting document to a Q&A answer directly from the answer. This simplifies the Q&A experience as previously you would have to add a new document from the Documents tab.
  • In the Import Checklist, items marked as "Level 1" in the Excel spreadsheet will now be imported as Directories, instead of folders. This simplifies the process of importing more than one directory at a time.

Fixes

  • Fixes an issue where the chart in the Log In Activity > By Company and Log In Activity > By User reports were not updating with the selected filtered results.

JULY 2019

New & Improved

  • Added a new column to the All Users Excel export indicating whether a user can bulk download.

Fixes

  • Fixes an issue where inviting a user that already exists sent out an incorrect password link email.
  • Fixes an issue where the Excel icon did not appear for the All Users Excel export.

JUNE 2019

New & Improved

  • A Q&A Answer may now be reopened in order to follow-up or clarify a question. Learn more.

Fixes

  • Fixes an issue where Mac OS special characters were not being uploaded in folder and document names.

MAY 2019

New & Improved

  • You can now enable or disable bulk download for each group in your project. This gives you more granular control over who can access your project’s documents. Learn more.

Fixes

  • Fixes an issue where the Firmex Viewer displays an old version of a document when a new version is available.
  • Fixes an issue with users not being able to print from the Firmex Viewer when using Internet Explorer 11 or Edge.

APRIL 2019

New & Improved

  • The Office field is now optional when adding users to a group. This reduces the amount of information required to add a user to the VDR.

Fixes

  • Improvements to the Document Exchange for Desktop when download large single files over 1GB to allow streaming of the file and increase the number of retries for large files.

MARCH 2019

New & Improved

  • You are now able to control the frequency of Q&A task notification emails. Groups may want to set their task notifications to None - as opposed to Immediate - at the beginning of the Q&A process.

FEBRUARY 2019

New & Improved

  • All clients are now using a single document security plugin, making for simpler ongoing support, development, and testing.
  • Increased security of watermarked documents.
  • Email invitations now contain a user’s email address, making it easier for users to know which email address to use in the VDR.

Fixes

  • Fixes an issue where a group with zero users would appear in the Notify Specific Users feature.

DECEMBER 2018

New & Improved

  • In the start of January 2019, Firmex is moving towards a single document security plugin. All clients using the FileOpen plugin for projects will be migrated to the new Seclore LiteClient. More information about Firmex plugins can be found here.

Fixes

  • Fixes an issue in the Document Exchange for Desktop that prevented very large number of files from downloading.
  • Fixes an issue in the Firmex Viewer where users are not able to download encrypted documents.
  • Fixes a scenario in the Site Users list where sorting by the Two-Factor Authentication column would cause the user list to not display.
  • Fixes an issue in the Q&A module where a Question Author is not able to add a question.

NOVEMBER 2018

New & Improved

  • Added a more accurate timestamp to the watermark indicating the correct Eastern time zone (EDT/EST) depending on the time of year.
  • Ongoing security improvements including jQuery update and adding a ‘SameSite’ cookie property to prevent CSRF attacks.

Fixes

  • Fixes an issue in the Document Exchange for Desktop when bulk downloading documents without document protection applied.
  • Fixes an issue where the project logo was not displaying correctly for Online Admin Access projects.
  • Fixes a rare scenario where the watermark would not update the timestamp if you customized the watermark text.

OCTOBER 2018

Fixes

  • Fixes an issue when selecting multiple groups in Notify Users.
  • Fixes an issue where the watermark timestamp was not displaying correctly in Firmex Viewer.

SEPTEMBER 2018

New & Improved

  • Send document and folder notifications to selected groups and users. Learn more.
  • You are now able to add document versions as offline - visible to Content Administrators only.

Fixes

  • Fixes an issue in FireFox 61.0.1 where drag-and-drop was not working.

AUGUST 2018

New & Improved

  • Made restoring deleted projects faster and easier than before.
  • Completed removal of Java-based upload & download for enhanced security.

Fixes

  • Fixes an issue in FireFox 61.0.1 where drag-and-drop was not working.

JULY 2018

New & Improved

  • Choose to automatically notify users when you move or copy content. This is especially useful for projects that are divided between live folders and staging folders. Watch video to learn more.

Fixes

  • Fixes an issue where some folders may not appear in site and project search.

JUNE 2018

New & Improved

  • Improved messaging for document protection options when setting permissions.
  • Bulk downloads now contain warnings to let you know that View Name Only documents were not included in the download.
  • We've reduced the number of clicks it takes to set permissions on folders.
  • First phase of disabling Java-based upload & download for enhanced security. Learn more about Firmex Java support.

Fixes

  • Fixes an issue when setting Directory Permissions.
  • Fixes an issue where sorting the Site User list could cause the UI to stall.

MAY 2018

New & Improved

Fixes

  • Fixes an issue where the storage site report was displaying negative numbers.
  • Fixes an issue where the Excel icon was disappearing/reappearing in the Groups & Users tab.

APRIL 2018

New & Improved

Fixes

  • Removing Safari 9 for Mac from our compatibility list. This browser has now been superseded.

MARCH 2018

New & Improved

  • Show password option removed from all public logins for increased security.

Fixes

  • Fixes a two-factor authentication issue that caused some Chilean mobile phone numbers to not work correctly.
  • Fixes an issue where not displaying the Business Phone column would also not display the Email column.
  • Fixes an issue that caused some emails ending in “+1” to not receive password resets.

FEBRUARY 2018

New & Improved

  • Excel Export Streaming improves how extremely large Excel reports are downloaded. Try it now with the Export Directory and Access Reports. 
  • Faster email processing and delivery for sites with a high user and/or project count.

Fixes

  • Fixes an issue that was preventing drill down with the % Accessed Report.
  • Fixes an issue where the storage report was not updating for new sites.
  • Fixes an issue where Delete Version activity was not displaying in the Document Activity > By User report.

JANUARY 2018

New & Improved

  • Two Factor Authentication can now be managed by site administrators without help from Firmex Support, increasing availability and security. Learn more about Two-Factor Authentication (TFA)
  • Improvements to the interface that the Firmex Support team uses to help your guest users. Faster agents, quicker support, happier users.

Fixes

  • Fixes an issue where a valid two-factor authentication code could be rejected.
  • Fixes an issue where the terminology on the Copy Project pane was not aligned with the project type.
  • Fixes an issue where the terminology of the Export Directory and Export Folder Structure reports were not aligned with the project type.