Firmex supported environments and configuration
Firmex supports a wide range of computing environments. This article outlines the requirements against which Firmex has been tested and is supported.
Operating Systems
Windows: 8.1 or higher
Mac: OS X 10.14 or higher
Supported Browsers (with cookies and Javascript enabled)
- Microsoft Edge, most recent stable version
- Google Chrome, most recent stable version
- Mozilla Firefox (Windows only), most recent stable version
- Apple Safari, Version 12.1 or higher
Network Setup
Your Firmex site will be accessed by navigating to an https URL with this convention:
https://“your firm name”.firmex.com
Access to the following URL over Port 80 and SSL Port 443 is required:
*.firmex.com
Uploading and downloading documents
Method |
Requirements |
|
Standard uploads (HTML 5) |
|
|
Zip file download |
|
| Document Exchange for Desktop Application (for Uploads and Downloads) |
|
Document Protection Plug-In
If downloading protected documents, the following plug-in is required:
Seclore Lite Client for PDF and Office
The system requirements for the Seclore plug-in are as follows:
Windows: 7, 8, or 8.1
Mac: OS X 10.8 or higher
Email Notifications
Automatic email notifications, invitations and password resets are sent from a Firmex email server to your internal and external users. To ensure all critical messages are delivered, add the following to the safe senders list on your networks:
- *@firmex.com
- *@firmexpostmaster.com
Please contact Firmex Client Services with any questions.