"This site can't be reached" error message

Have more questions? Submit a request


When you attempt to access your Firmex data room, you are presented with the message "This site can't be reached", "This webpage is not available", (Google Chrome) or "This page can't be displayed" (Internet Explorer).

5 working solutions to fix Err_connection_reset error on Chrome


The most likely cause is that your network's firewall is blocking access to your Firmex data room.


First, try a different browser to rule out any browser incompatibility issues.

Failing that, request that your IT allows traffic to and from *.firmex.com on ports 80 (http) and 443 (https).

Once this has been completed, try logging in to Firmex again.

Related Resources



Articles in this section

Was this article helpful?
0 out of 0 found this helpful