I can’t click the document name (black text)

Have more questions? Submit a request

Symptom

You can see the names of documents, but they are in black text, and nothing happens when you click them.

annotated can't click.png

Cause

You do not have permission to view the files.

Solution

Request permission to view the files

The Administrator has given you permission to view the files' names, but they must also give you permission to view the files' contents. Email the Project Administrator to request permission. Specifically, your Content Role must be Viewer instead of View Name Only.

 

Related Resources

Support

Articles in this section

Was this article helpful?
0 out of 0 found this helpful