Our recommendation for communicating with users is via a Project Welcome Message. The message will appear above the Documents list for every user that logs in to the project.
To post a welcome message:
- In your project, click the Settings tab.
- Click the Personalization tab.
- Enter the welcome message in the Welcome Message area.
- Click Save Changes.
We recommend the following message:
Please note that protected documents will need to be opened with the assistance of the Seclore FileSecure Client. You may download your copy of this software here (http://www.firmex.com/support/using-firmex/seclore/). If you have any problems, please contact Firmex’s 24/7 Support team at firstname.lastname@example.org