How do I reset a password? Where is the login page? How do I bulk download? Is there a table of contents?

Bulk download documents


Bulk download tools allow you to download some or all of the documents and folders in a Firmex project. Permission to bulk download must be given by a project's Administrator.

Can you bulk download documents?

In the Documents tab, right-click any folder. Do you see a Download menu option?

  • If you do, you can download documents to your computer in bulk. Continue reading the article below. 
  • If you do not, you must request permission from the Administrator to enable the bulk download option

How to Bulk Download documents

There are three methods to bulk download. Please choose the method that best fits your computer environment:
  1. Document Exchange for Desktop - compatible with all systems; recommended
  2. ZIP File - compatible with all systems
  3. Java Download - Windows only, Java and Internet Explorer required


Order DVD archives from Firmex Professional Services

Our professional services team can provide DVD archives of your data room and ship them to a location of your choosing. The standard cost is $200 CAD for the master DVD and $85 CAD per copy. If you’d like to request an archive, simply fill in this form and send it to .

For projects larger than 4GB, or multiple data rooms, please email for a quote.

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