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I am an Administrator but I cannot update a user’s email address
You are trying to update a user’s email address but you received an error message “Please contact Firmex Support to facilitate this change.”
Administrators can update a user’s email address only if the user has never logged into a Firmex VDR.
Administrators will be required to contact Firmex Support in order to make changes to a user’s primary email address.
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Reset Password, Email Notifications, Redaction, Email In, Project Staging