When you request a zip download from FileSend that is larger than 5GB in size, the download is split into multiple parts.
To extract a multi-part download
- Download all the parts to the same location on your computer before extracting the .zip file.
For example, if your download contains three parts, your folder should contain one .zip file, a .z01 file, and a .z02 file.
- Download and install WinRAR (Windows) or Winzip (Windows or Mac). Your computer's default zip extracting software won't work with multi-part zip files.
- Right-click the .zip file and choose Extract Here (WinRar) or Open With > Winzip .
There is no need to do anything with the .z01, .z02 , etc files. They are automatically extracted when you unzip the .zip file.
If you have any issues when extracting the zip files, please contact firstname.lastname@example.org.