To bulk download directly to your hard drive or to do uploads larger than 3 GB, you may be required to install the latest version of Java.
Tip: If you are using the Google Chrome browser or if you are unable to install Java in your work environment, please use our Document Exchange for Desktop application.
To install the latest version of Java, click here.
Once you have installed Java, please close and relaunch your browser. You should now be able to select the Direct to Disk Download as well as Very Large Uploads.
If you have any questions or require assistance, please contact Firmex Support.