Request access to a transfer

Requesting access to to a transfer

If you are not the recipient of a transfer that requires authentication, but have been given a link to one, you will be prompted to request access to the file transfer.


Granting access to a transfer

Requesting access to a file transfer sends a request email to the transfer owner.


If the transfer owner grants access to the file transfer, the requester will be notified via email, and the files may then be accessed.

If you are the transfer owner, and you'd like your recipients to be able to share the documents freely without need to request access, you can manage your transfer to remove the Require User Authentication setting.